Privacy Policy

Last Updated: September 12, 2025

This Privacy Policy describes how Rapvee ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application (the "App") and the services available through it (collectively, the "Services").

By using the Rapvee App and Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.

1. Information We Collect

We collect several types of information to provide and improve our Services.

a. Information You Provide Directly:

* Account Information: When you create an account, we collect your name, email address, phone number, and a password.

* Order Information: To process your orders, we collect details about your purchases, including the products you order, the delivery address, and any special instructions.

* Payment Information: We do not store your full credit card details. Payment information is securely processed by our third-party payment processors. We may collect and store a tokenized version of your payment details to facilitate future transactions.

* Communication: When you contact us for support or other inquiries, we collect the information you provide in those communications.

b. Information Collected Automatically:

* Location Information: We collect precise location data from your device to facilitate product delivery and track the status of your order. You can disable location services through your device settings, but this may affect the functionality of the App.

* Device Information: We collect information about the device you use to access our App, including the device model, operating system, unique device identifiers, and mobile network information.

* Usage Information: We collect information about how you use the App, such as the pages you view, the products you search for, and the time and duration of your use.

c. Information from Other Sources:

* Partners: We may receive information about you from third-party partners, such as payment processors or marketing service providers, to help us provide our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

* To Provide and Manage Services: We use your information to process your orders, deliver products, and manage your account.

* To Improve Our Services: We analyze usage data to understand how the App is used, identify trends, and make improvements to our Services.

* To Personalize Your Experience: We may use your information to suggest products or promotions that may interest you.

* To Communicate with You: We use your contact information to send you order updates, service-related announcements, and promotional offers. You can opt out of marketing communications at any time.

* For Security and Fraud Prevention: We use your information to protect our users and prevent fraudulent transactions or unauthorized access to the App.

* For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

* With Delivery Partners: We share your name, delivery address, phone number, and order details with our delivery partners (such as drivers or third-party logistics companies) to facilitate the delivery of your order.

* With Service Providers: We work with third-party service providers who perform functions on our behalf, such as payment processing, data analysis, marketing, and customer support. These providers have access to your information only to the extent necessary to perform their services.

* For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in our App of any such change.

* For Legal Purposes: We may disclose your information if required by law or in response to a valid request from a public authority (e.g., a court or government agency).

* With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.

4. Your Choices and Rights

You have certain rights regarding your personal information:

* Access and Correction: You can access and update your account information directly within the App settings.

* Location Data: You can disable location services on your device at any time, but this may impact the functionality of the App.

* Marketing Communications: You can opt out of receiving promotional emails or push notifications by following the unsubscribe instructions in the communication or by changing your preferences in the App.

5. Data Security

We take reasonable measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. You should take special care in deciding what information you send to us.

6. Children's Privacy

The Rapvee App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, pl

ease contact us at:

Email: myrapvee@gmail.com